Privacy Policy

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, identification number, location data, email address, payment details, and any online identifiers.
• "Processing" — any operation performed on Personal Data, whether automated or manual, including collection, recording, storage, retrieval, use, disclosure, restriction, erasure, or destruction.
• "Data Controller" — slotcc, as the entity that determines the purposes and means of Processing Personal Data.
• "Data Processor" — a third party that Processes Personal Data on behalf of slotcc, under a binding data-processing agreement that imposes equivalent data-protection obligations.
• "Player" / "you" — any natural person who registers, browses, or interacts with the slotcc Platform.
• "Cookies" — small text files placed on your device by the Platform to enable functionality, analyze usage, and remember preferences.
• "KYC Data" — identity and address verification documents submitted by a Player as part of the Know Your Customer process.
• "Sensitive Personal Data" — a subset of Personal Data carrying higher risk, including government identity numbers (KTP), financial account details, and biometric data.

slotcc collects Personal Data through several channels, including voluntary submission during registration, automated collection via platform usage, and third-party verification services. The categories of data we collect are detailed in the table below:

We collect only the minimum Personal Data necessary for the purposes described in Section 3. You are not required to provide Sensitive Personal Data beyond what is needed for KYC compliance and payment processing.

slotcc uses the Personal Data we collect for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with those listed here without obtaining your separate, informed consent:

• Account Management: To create, maintain, and administer your slotcc Account, including identity verification and password recovery.
• Service Delivery: To provide access to games, process deposits and withdrawals, apply bonuses, and settle bets and togel (Indonesia's traditional numbers lottery) entries accurately.
• KYC & Fraud Prevention: To verify your age and identity, detect and prevent fraudulent activity, multi-accounting, bonus abuse, and money laundering.
• Customer Support: To respond to your inquiries, resolve disputes, process complaints, and improve the quality of our support interactions.
• Legal & Regulatory Compliance: To fulfil obligations imposed by applicable law, licensing requirements, and anti-money laundering (AML) regulations.
• Platform Improvement: To analyze usage patterns, identify technical errors, optimize performance, and develop new features that better serve Indonesian players.
• Security: To detect unauthorized access attempts, protect Account integrity, and investigate suspicious activity.
• Responsible Gaming: To monitor gambling patterns that may indicate problem gambling behavior, apply self-exclusion measures, and enforce deposit and loss limits set by the Player.
• Marketing Communications (opt-in only): To send promotional offers, bonus notifications, and platform updates via email or SMS, only where you have explicitly opted in to receive such communications. You may opt out at any time by contacting support.

slotcc processes your Personal Data on one or more of the following legal grounds, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and slotcc — specifically, to operate your Account, settle your bets, and process your financial transactions.
• Legal Obligation: Processing is required by applicable law, including AML obligations, KYC requirements, and record-keeping duties imposed by our licensing jurisdiction.
• Legitimate Interests: Processing is necessary for slotcc's legitimate business interests — including fraud detection, platform security, and improving the gaming experience — provided these interests do not override your fundamental data-protection rights.
• Consent: For optional processing activities such as marketing communications, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

slotcc does not sell, rent, or trade your Personal Data. We share data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose:

5.1 Game Studios & Software Partners

To deliver game content, slotcc shares minimal session and Account identifiers with Game Studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft. These partners operate under binding data-processing agreements and are prohibited from using your data for their own marketing or unrelated purposes.

5.2 Payment Processors

To process deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja, we share the transaction data and Account identifiers required to complete the transfer. Payment partners are independently responsible for their own data security and privacy practices.

5.3 Identity Verification Services

KYC documents and identity data are shared with certified third-party verification partners who perform document authentication and liveness checks on our behalf. All such partners are contractually bound to handle your data under equivalent security standards.

5.4 Legal and Regulatory Authorities

slotcc may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally compelled to do so, or where disclosure is necessary to protect the rights, property, or safety of slotcc, its Players, or the public.

5.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of slotcc's business or assets, your Personal Data may be transferred to the acquiring entity. You will be notified via the email address associated with your Account before any such transfer takes effect, and the acquiring entity will be bound by this Privacy Policy.

slotcc retains Personal Data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations. The table below summarizes our standard retention periods:

Once the relevant retention period expires, Personal Data is securely deleted or anonymized in a manner that prevents re-identification. Anonymized, aggregated data may be retained indefinitely for statistical and platform-improvement purposes.

slotcc employs a layered security architecture to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. Our technical and organizational security measures include:

• Encryption in Transit: All data transmitted between your device and slotcc servers is protected using TLS 1.2 or higher (256-bit AES encryption), ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Encryption at Rest: Sensitive Personal Data and KYC documents stored on slotcc servers are encrypted at rest using AES-256, so that even physical access to storage media does not expose readable data.
• Access Controls: Access to Personal Data is restricted on a strict need-to-know basis. All slotcc staff and contractors who handle Personal Data undergo background checks and are bound by confidentiality agreements.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their Accounts. slotcc support staff access to Player data systems is mandatorily protected by 2FA.
• Intrusion Detection & Monitoring: Our infrastructure is monitored 24/7 for unusual access patterns, potential intrusions, and anomalous data flows. Security events are logged and reviewed by our security team.
• Penetration Testing: slotcc commissions independent security audits and penetration tests on a regular cycle to identify and remediate vulnerabilities before they can be exploited.

In the event of a Personal Data breach that poses a risk to your rights and freedoms, slotcc will notify affected Players without undue delay and will take immediate steps to contain, assess, and remediate the breach.

slotcc uses cookies and similar tracking technologies to operate the Platform, maintain your session state, and collect analytics data that helps us understand how players use the site. The types of cookies we use are:

slotcc does not use advertising or cross-site tracking cookies. We do not deploy third-party advertising networks, retargeting pixels, or social media tracking tags on the Platform. You may configure your browser to block or delete cookies at any time; however, disabling strictly necessary cookies will impair the Platform's core functionality, including the ability to maintain your logged-in session.

slotcc recognizes and upholds the following data-subject rights. You may exercise any of these rights at any time by contacting us via the details in Section 13. We will respond to all verified requests within 30 calendar days, and within 72 hours for urgent security-related requests:

slotcc operates a strict 21+ only policy. The Platform is not intended for, and does not knowingly collect Personal Data from, individuals under the age of 21. All registration workflows include an age declaration step, and KYC verification confirms the Player's date of birth against a government-issued identity document before any withdrawal or access to advanced Account features is permitted.

If slotcc becomes aware that Personal Data has been collected from a person under the age of 21, that Account will be suspended immediately, all Personal Data associated with the Account will be deleted as soon as possible, and any funds present in the Account will be handled in accordance with our Terms & Conditions.

If you believe that a person under the age of 21 has registered on slotcc, we encourage you to report this immediately by contacting our support team using the details in Section 13.

slotcc operates as an international platform, and your Personal Data may be transferred to, stored in, or processed in countries outside Indonesia. This includes countries where our servers, Game Studio partners, or payment processors are located.

When Personal Data is transferred internationally, slotcc ensures that an adequate level of protection is in place by relying on one or more of the following safeguards:

• Data-processing agreements incorporating standard contractual clauses that impose equivalent data-protection obligations on recipient entities.
• Transfers to countries or entities that have been assessed as providing an adequate level of data protection relative to the standards of the applicable data-protection framework.
• Where necessary, your explicit consent to the transfer of your Personal Data to a specific jurisdiction.

You may request further information about the specific safeguards in place for any international transfer by contacting our support team.

slotcc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, Platform features, legal obligations, or regulatory requirements. The updated Policy will be published on this page with a revised effective date displayed prominently at the top.

For material changes — those that significantly affect how your Personal Data is used or your rights regarding that data — slotcc will notify you proactively by sending a notice to the email address registered on your Account at least 7 days before the change takes effect. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the revised Privacy Policy.

We recommend that you review this page periodically to stay informed of any updates. The effective date at the top of this document always reflects when the current version was last revised.

For any privacy-related question, data-subject rights request, or concern regarding how slotcc handles your Personal Data, please contact our Data Protection team. Our support is available 24/7 in English and Bahasa Indonesia.

Email: support@slotcc.cam — please include "Privacy Request" in the subject line, along with your registered Account username, so we can locate and verify your record promptly.

We aim to acknowledge all privacy requests within 48 hours and to provide a full response within 30 calendar days. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days, and will inform you of the extension before the initial deadline expires.

For general account, deposit, withdrawal, and bonus queries, please visit our FAQ page for quick answers, or review our Terms & Conditions for the full contractual framework governing your use of slotcc.